Privacy Policy

QUICK HELP TEAM LIMITED (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you access or use qlancer.net (the “Platform”). By using the Platform, you consent to the practices described herein.

Information We Collect
We collect personal data you provide, including name, email, address, phone number, identity documents (passport/ID), and payment information. We also collect usage data, IP addresses, device info, and cookies to improve Platform functionality.

Lawful bases
We process personal data as necessary to perform a contract (account, orders, payouts), on the basis of consent (marketing, certain cookies), for our legitimate interests (fraud prevention, service improvement), and to comply with legal obligations (KYC/AML, accounting).

Data Sharing
Payments on the Platform are handled internally. Certain payment service providers may temporarily access necessary transaction data to complete payments securely. Personal data may also be shared with verification services, analytics providers, or law enforcement authorities as required by law. Payment details are not used for marketing purposes

User Rights
You have the right to access, correct, delete, or export your personal data where applicable. You may also, under applicable data protection laws, request restriction of processing or object to specific uses of your data, for example, if you consider the processing unlawful or unnecessary for the purposes of the Platform.

Cookies and Tracking Technologies
The Platform uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

International Data Transfers
Your data may be transferred and stored outside your jurisdiction. We implement appropriate safeguards to ensure data protection consistent with UK GDPR, applicable UK and local data protection laws.

Data Retention
We keep account and transaction records for as long as your account is active and thereafter for up to 5 years to meet legal and tax requirements, unless a longer period is required by law or for the establishment, exercise, or defense of legal claims.

Compliance
We comply with UK GDPR, the Data Protection Act 2018, CCPA, and other applicable local data protection laws to ensure your rights are respected.

Contact Us
For questions, contact us at support@qlancer.net